Frequently asked questions
What is the Cat Lounge at Neko HQ?
Is this a Café?
Do I need to make a booking?
Places are limited so to guarantee a spot in the lounge we recommend that you make a booking. Walk-in will be accepted if there is a spot free.
Why is there an entrance fee?
The fees that we charge go directly to Maneki Neko Cat Rescue to continue the important job of rescuing and rehoming cats.
Can I make a donation?
We are very grateful to receive donations. Maneki Neko Cat Rescue is a registered charity and all donations over $2 are tax deductible.
Click here to donate online.
Can you feature my product in the Cat Lounge?
Please email our Corporate Fundraiser at email@example.com to discuss partnerships of this kind.
Can I bring my own Cat in?
To keep our cats healthy and stress-free (as well as your own Cat) we do not allow customers to bring their own cats in.
How do adoptions work?
If you fall in love with a Cat, let our Professional Cat Smoocher know. They will ask you to fill in an application and discuss adoption with you. As our Cats are working hard here at HQ you may be asked to collect your new family member at a later date.
Are Children Allowed in the Cat Lounge?
Children of all ages are allowed in the Cat Lounge however those under 14 must be accompanied by an adult. There must be at least one Adult for every 2 children. Our Professional Cat Smoochers will be on hand to show you and your children how to interact with our cats and answer any questions they may have. The lounge is a quiet and relaxing environment so we ask that all children are quiet and respectful of the Cats and their home.